Between May 19, 10:39 and May 20, 02:30 CEST, incoming and outgoing transfers were slower than usual due to an issue on the side of our provider handling bank transfers across Europe. All fixed now! Everything is running smoothly again.

Any transfers made during that time will arrive within a few hours — and any new ones from now on will be instant again.

Thanks again for your patience! 🙌

You may experience delays when sending and receiving bank transfers. All new transfers you make will go through as non-instant payments. Our provider who handles bank transfers across Europe has identified an issue on their side that's causing this. They will run an overnight maintenance to fix it. For now all new transfers you make will go through as regular, non-instant payments. They typically arrives within a day and no more than 2 working days. Card payments are working as usual. We'll keep you updated as this progresses.